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Introduction to Hairdressing Course at the Haddon Community Learning CentreIntroduction to Hairdressing Course at the Haddon Community Learning Centre

Skills for Education and Employment Part 1


The Skills for Education and Employment (SEE) programme provides language, literacy and numeracy training to eligible job seekers, with the expectation that such improvements will enable them to participate more effectively in training or in the labour force. Job seekers are referred to the programme by the Department of Human Services and Employment Service Providers, including:

  • Job Services Australia
  • Disability Employment Services
  • Remote Jobs and Communities Programme

Training delivered under the Skills for Education and Employment programme can:

  • be undertaken on a part-time or full time basis
  • be face-to-face and/or by distance
  • provide initial, basic and advanced accredited English language, literacy and numeracy training
  • be contextualised and involve work experience
  • involve a flexible method of delivery that is more tailored to remote areas.

Read about the history, features and objectives of the programme.


For Job Seekers

If you are not confident with reading, writing and maths, you may find it hard to get a job.
You may also find it hard to do everyday things, like reading bus timetables and doing your banking.

The Skills for Education and Employment programme can help you get the job you want by:

  • improving your reading, writing and maths
  • boosting your confidence.

We can help if you:

  • are from a non-English speaking background and need English language training at basic or advanced levels
  • need literacy and numeracy training at basic or advanced levels
  • need advanced training for work purposes.

For our most recent Good News Stories, visit the How the Skills for Education and Employment programme helps job seekers page.

What Kind of Training Can I Do?

You can get up to 800 hours of free accredited training, starting at your own level and working at your own pace. Training is delivered flexibly through full-time or part-time hours, via face-to-face or distance training which allows you to still look for work or care for your family. A work experience component can also be included in some cases.

Am I Eligible?

You are eligible for the Skills for Education and Employment programme if you:

  • are 15 to 64 years old
  • are registered as a job seeker with Centrelink
  • are not a full-time student
  • meet the rules on visa status and benefits.

Where Can I Do Training?

There are training organisations all around Australia that provide Skills for Education and Employment training. They are called 'providers'. Providers consist of community organisations, public training providers, such as technical colleges, private providers and universities.

To find one in your area, go to the provider page.

How Do I Get Referred?

To find out if you are eligible for this programme and to get a referral, you should talk to the Department of Human Services (Centrelink) or your local Referring Agency:

How Do I Find Out More?


You may be eligible to be referred to Skills for Education and Employment if you:

  • are 15 to 64 years of age
  • are registered as an active job seeker with us, or with an Employment Services Provider, to look for full time work
  • are an Australian Citizen, permanent resident, or have working rights in Australia
  • do not have any barriers that would prevent successful participation
  • are not a full time student, and
  • did not enter Australia under a skilled migrant category visa

and you meet at least one of the following:

You can contact us by visiting a service centre or calling to find out if you are eligible for this program.


Referral, Assessment and Training

When you first register as a job seeker, we will check your eligibility for the program. We are also able to check your eligibility at any time while you are registered as a job seeker. If you are eligible, we will organise a referral to a nearby training provider for a language, literacy or numeracy assessment.

The training is:

  • 10 to 20 hours a week
  • in small groups, in a friendly environment with other people who face difficulties with reading, writing and maths
  • provided by professional staff with experience in teaching adult learners
  • intended to make it easier for you to do things like fill in forms, write letters, prepare resumés and job applications
  • developed to give you more confidence when looking for work
  • available in your own home through distance education for carers and others who may have difficulty in attending face to face training.


Language, Literacy and Numeracy Supplement

You may be eligible to receive the Language, Literacy and Numeracy Supplement if you are attending Skills for Education and Employment and receive one of the following income support payments:

  • Disability Support Pension
  • Newstart Allowance
  • Parenting Payment
  • Partner Allowance
  • Widow Allowance
  • Youth Allowance

The supplement is $20.80 per fortnight.

You do not need to submit a claim to receive this payment. If you are eligible, it is automatically paid with your regular payment every fortnight while you participate in the program.

You cannot receive the supplement if you receive:

  • Pensioner Education Supplement (PES) or ABSTUDY PES
  • Community Development Employment Projects Participant Supplement, or
  • an Approved Program of Work Supplement, which is paid to participants in Work for the Dole, Green Corps, Drought Force, Green Army (part time), Remote Jobs and Communities Program Structured Activities, and Remote Youth Leadership and Development Corp

Choosing a Training Advisor


Finding a Registered Training Organisation

When you need to choose where to train you need to shop around because costs, services and study options can vary considerably.

Cost will be a major motivator for you but you need to consider other factors as well, such as:

  • How long is the course?
  • How big are the classes? 
  • How many contact hours are there each week? 
  • Do the trainers offer flexible options like part-time or online study? 
  • What support services are available for people with disabilities, from rural areas and for Indigenous students?

How do you Choose Where to Train?

Once you have decided which job or career path you would like to pursue, worked out what training will get you there, and have found (using the seach tool) one or more training providers that offer the right course, it’s time to start gathering more detailed information about each of the training providers.

Here are some questions that will help you make a final decision:

How Much Will it Cost?

  • Can the RTO give you a breakdown of costs for the training? Is it easy to understand? 
  • Does the RTO offer government-subsidised training? 
  • If you are eligible for a government-subsidised place, how much will the government contribute and how much will you have to pay? 
  • Are there other fees for services/ amenities? If yes, how much are they? 
  • Do you have to pay for materials and books? If yes, how much will this cost?

Quality and Experience

  • How long has the RTO been offering the course? 
  • Who is the trainer and what experience do they have? 
  • Do people find work after the course? 
  • Do students need to bring their own laptop computer? 
  • What is the classroom set up like? Are the facilities in good condition? Is there disabled access? 
  • Can students visit on an open day?


  • How long is the course? 
  • How many hours a week are spent in class?
  • Is there a minimum attendance requirement?
  • How many students are in each class? 
  • How much homework will there be? 
  • Are there any practical placements or work-experience elements? 
  • Is there Recognition of Prior Learning? 
  • Does the course lead to a nationally recognised qualification?
  • Do they offer part-time/weekend/
    online study? Are there flexible arrangements for rural students?

A checklist can also be downloaded and it includes space for you to compare RTOs and write extra questions about things that are especially important to you.

RTO research checklist (Word 17KB)

The Australian Government My Skills website also has a search function to find statistical information, such as how students fare after they complete their training, and the demographics of students at a particular RTO.

Information garnered from the Victorian Skills Gateway.