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Government Services


Find targeted government information for seniors over a range of issues such as aged care, health, payments and services and financial advice.

My Aged Care

Helps you find up-to-date information about Australia's aged care system. It provides easier access to a full range of aged care services and hosts a number of features including aged care home details, help at home and carer information.

Seniors Card

Each state and territory has a Seniors Card scheme providing government concessions and participating business discounts on a range of goods and services. Find links to state and territory card providers.

Age discrimination

Addresses the attitudes and stereotypes that can lead to age discrimination, particularly barriers to equality and participation faced by mature workers, older Australians and young people.

Aged Care Complaints Scheme

Raise your concerns about the quality of care or services being delivered to people receiving residential or community aged care services subsidised by the Australian Government.

Aged Care Homes Finder

Helps you locate Australian Government-funded aged care homes that meet your particular needs. You can search for homes in a particular location and you can specify the level of care needed or any special needs.

Birthday and Anniversary Messages

Australians celebrating a special birthday or wedding anniversary can receive personal congratulations from the Prime Minister, Governor-General or The Queen. Provides a table showing who is eligible and details for arranging the message.


If you have a mobile phone or computer with internet access then you can connect with myGov services online. Soon myGov will be the only way you can access your Centrelink online account. If you haven't already, create a myGov account at and link your Centrelink online account.

If you don't feel confident navigating your way around the Internet you can go to your local Centreliink office and a Service Officer will help you get started.



What Help Can I Get?

For most people, growing older means that there are times when you find it difficult to manage with day-to-day living activities. You may realise you need help, or you may be caring for a friend or family member who needs help, but you just don't know where to start or what help you can get.
There are many different types of aged care services available to support you, whatever your needs.

Help at Home Finder

Helps you find services that can help you remain independent in your home. Community care services can provide help with everything from housework, meals and personal care, to assistance getting out and about for social activities.

Home Care Today

Supports both older Australians and home care providers as they work out what to expect, what choices they have and how they can make decisions about home care packages using the consumer directed care (CDC) approach.

Ongoing assistance is available for eligible households through a number of different payments.

Immunise – Older Australians

The Australian Government funds vaccines for older Australians in order to provide greater protection against influenza and pneumococcal disease and the complications of these diseases. 


Aged & Disability Services in the Golden Plains Shire

The Golden Plains Shire Aged & Disability Services Team can assist you with home help, and activities and more. The council provides a range of services and activities to assist older people, people with a disability and their carers, to stay in their homes longer and enhance their quality of life.

For more information on the services available click on the links below or contact the Aged & Disability Administration Officer on 03 5220 7151.

Home Based Services

Social Support Groups

These services and programs are supported by funding from the Commonwealth and Victorian Governments under the HACC program.



Internet Basics

Provides a starting point to build online skills for those who are new to the internet or just looking to learn a little more to be confident and safer online. There are easy to follow video and text guides, including a section explaining internet terms in plain English.

The videos covered on this website include using the internet for:

  • Keeping in touch with friends and family
  • Finding information on almost any topic you can think of
  • Accessing all sorts of online content like news, sport, weather and entertainment
  • Searching for jobs or using the internet to work from home
  • Online shopping and banking and for planning holidays
  • And, for finding the government information and services you might need when you need them.


Broadband for Seniors

Broadband for Seniors provides older Australians with access to computers and the Internet via free Internet kiosks; and supports seniors to gain confidence and build skills in using new technology. There are some free online tutorials to get you started as well.

Express Plus Seniors

iPhone, iPod touch, iPad and Android – Offers seniors a simple way to do their Centrelink business on the go using their mobile device. Connecting with Centrelink just got easier.